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  Click here to download Colin’s keynote talk ‘Lessons from the Journey’    

      I love the title of this audio CD. It’s turning your phone into a dollar gusher and that’s exactly what it can be. In so many businesses, that phone call that comes in is not treated with the incredible importance that it should be. It’s right from the first moment, when the […]

     

  In our business world today, we talk about the value of customers. We talk about winning customers for life. How do you win a customer for life? I’d like to use an example from the automotive industry which is on this audio CD “Winning Customers for Life”. This is a live presentation I was […]