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In Sales Posted

Why Sales Training is not the Answer

The answer to sales success is to ‘sell’ in a manner which is non-sales generic, in other words, to communicate with the Customer ONLY about what is relevant to them without following the typical sales process. That is because when the generic sales process is used, as in ask questions to identify needs and wants […]
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In Sales Posted

How To Turn Customer Complaints into Customer Opportunities

  [DKB url=”http://www.bockman.com.au/sales-solutions/” text=”Ready to look at your next sales solution?” desc=”Click to find out more” type=”large” color=”blue”]   The first thing to do to turn a customer complaint into a customer opportunity is as soon as the customer has a problem, say thank you. That‚Äôs it. “Thank you. Thanks for telling us we‚Äôve got […]
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In Sales Posted

How to have Motivated People who produce Results for You

  [DKB url=”http://www.bockman.com.au/sales-solutions/” text=”Ready to look at your next sales solution?” desc=”Click to find out more” type=”large” color=”blue”]   Everybody asks the same question ‚Äì how do I motivate my people? Do I have an injection? What do I do to motivate them? And do you know what you can‚Äôt motivate people. You can only […]
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In Sales Posted

Making your phone a dollar gusher

  [DKB url=”http://www.bockman.com.au/sales-solutions/” text=”Ready to look at your next sales solution?” desc=”Click to find out more” type=”large” color=”blue”]     I love the title of this audio CD. It‚Äôs turning your phone into a dollar gusher and that‚Äôs exactly what it can be. In so many businesses, that phone call that comes in is not […]
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In Sales, Uncategorized Posted

The secret to winning customers for life

  [DKB url=”http://www.bockman.com.au/sales-solutions/” text=”Ready to look at your next sales solution?” desc=”Click to find out more” type=”large” color=”blue”] In our business world today, we talk about the value of customers. We talk about winning customers for life. How do you win a customer for life? I‚Äôd like to use an example from the automotive industry […]
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